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You can have a NON-RESERVATION or a RESERVATION campaign (designated by the Non Reservation Campaign check box)
NON RESERVATION CAMPAIGN
- Include guests who do NOT have a reservation in VRM.
- If the “Only ‘Receive Email’ members” check box is checked, include guests with the “Receive Email” check box checked at the Member & Guest level.
- If the “Include ‘DO NOT RENT’ members” check box is checked, include guests with the “Do Not Rent To” check box checked at the Member & Guest level.
- The guest has to have a valid email address.
Using this in a marketing statement you could say:
“I want to send emails to all guests in the system that have never had a reservation in VRM”
RESERVATION CAMPAIGN
IMPORTANT NOTE: There is a database configuration that drives two different paths, and the dates drive another path for a total of 3 options
If dates are left blank (regardless of database configuration)
- Include any guest who HAS a reservation in VRM.
- If the “Only ‘Receive Email’ members” check box is checked, include guests with the “Receive Email” check box checked at the Member & Guest level.
- If the “Include ‘DO NOT RENT’ members” check box is checked, include guests with the “Do Not Rent To” check box checked at the Member & Guest level.
- The guest has to have a valid email address.
- Include guest within selected Office.
- Include guest within selected Property.
Using this in a marketing statement you could say:
“I want to send emails to all guests in the system that have a reservation in VRM”
Database Configuration ON
- Send email regardless if the guest has a reservation next year within the beginning and ending “Stay Date Range.”
Example:
Res #: 1
Arrival: 07/01/2011
Departure: 07/08/2011
Res #: 2
Arrival: 07/21/2012
Departure: 07/28/2012
Reservation Campaign
Begin: 07/01/2011
End: 07/31/2011
The email functionality will send an email to the guest despite them having a reservation in 2012 within the beginning and ending “Stay Date Range.”
2. Include any guest who HAS a reservation in VRM with a reservation arrival date >= beginning “Stay Date Range” and a reservation departure date <= ending “Stay Date Range.”
3. If the “Only ‘Receive Email’ members” check box is checked, include guests with the “Receive Email” check box checked at the Member & Guest level.
4. If the “Include ‘DO NOT RENT’ members” check box is checked, include guests with the “Do Not Rent To” check box checked at the Member & Guest level.
5. The guest has to have a valid email address.
6. Include guest within selected Office.
7. Include guest within selected Property.
Using this in a marketing statement you could say:
“I want to send emails to all guests in the system that have a reservation in VRM within beginning and ending “Stay Date Range.”
Database Configuration OFF
1. Send emails to guests that have a reservation in VRM, but EXCLUDE the guest if they have a reservation within the beginning and ending “Stay Date Range” next year.
Examples:
Res #: 1
Arrival: 07/01/2011
Departure: 07/08/2011
Res #: 2
Arrival: 07/21/2012
Departure: 07/28/2012
Reservation Campaign
Begin: 07/01/2011
End: 07/31/2011
The email functionality will NOT send an email to the guest because they do have a reservation next year.
2. Include any guest who HAS a reservation in VRM with a reservation arrival date >= beginning “Stay Date Range” and a reservation departure date <= ending “Stay Date Range.”
3. If the “Only ‘Receive Email’ members” check box is checked, include guests with the “Receive Email” check box checked at the Member & Guest level.
4. If the “Include ‘DO NOT RENT’ members” check box is checked, include guests with the “Do Not Rent To” check box checked at the Member & Guest level.
5. The guest has to have a valid email address.
6. Include guest within selected Office.
7. Include guest within selected Property.
Using this in a marketing statement you could say:
“I want to send emails to all guests in the system that have a reservation in VRM within beginning and ending ‘Stay Date Range’ and exclude guest with reservations within the beginning and ending ‘Stay Date Range’ a year in the future.”
Revision 1.6