Message Settings Menu in Guest Extranet
As mentioned before it is important to pick the accurate category for your messages because your guest has determined who in their party should get each type of message. Guests do this by going to the Guest Extranet and opening the Welcome Home menu. They then click the plus sign on the left side of the ‘Message Settings’ menu. The first time a guest goes into the ‘Message Settings’ menu, the only name listed will be the name the reservation was made in. Additionally, the email address the guest provided when creating the reservation will also be displayed. By default, this guest will receive all Administrative, Financial, and Marketing/Offer messages sent related to this reservation.
Guest Extranet with 'Message Settings' Section Open
By clicking on the blue ‘Add’ link, a guest can add others to the list to receive messages, specifying for each person which type of message(s) he/she needs to receive.
Guest Extranet with 'Message Settings' Section Open and New Person Added