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6.11.8 How to Manage eChecks


Companies that accept eChecks are able to save thousands of dollars a year in transaction fees.  Although there is a fee charged for each eCheck processed, the fee is much smaller than that associated with a credit card.  Unlike a credit card fee, the fee is not a percentage of the purchase price; a flat fee is charged per check.  Additional charges for utilizing this functionality include a one-time set-up fee and a small monthly maintenance fee.


The set-up process to start taking eChecks is not complicated.  You will first need to complete an application from the Profit Stars, which we will provide. Once the application has been submitted and approved, our staff will complete the necessary programming; this usually takes about ten business days.  After a little training, you will be on your way to a better customer experience and a more efficient office.


The process for accepting an eCheck is fairly straightforward for both you and your Guests. For eCheck reservations being taken over the telephone, the reservationists needs to select “eCheck” from the “Payment Type” drop down menu on the “Pay Up” screen and then ask the Guest to provide the bank account information that appears on their regular checks (routing number and account number) as well as the amount they would like to pay.  


Regardless of whether the payment is taken online or over the phone, once the payment details have been entered, the information will be sent electronically to the Automated Clearing House (ACH) Network, which will transfer the money from the Guest’s account to yours.  It usually takes about 48-72 hours before the money is available in your account.  If there is a problem with the eCheck, you should be notified within one or two days of submitting it.














For additional information or to get started, please contact Help@vrmgr.com

 


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