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3.4.1.3.3.2 - Housekeeping Box Checked + Number (Other than Zero) + After

Housekeeping Box Checked + Number (Other than Zero) + After

 

When you have the ‘Housekeeping’ box checked, and you select a number other than zero from the drop down menu, and then select ‘After’, the system will start checking for properties that have had their status changed to ‘Is Clean’ in the Housekeeping Module starting at your normal check-in time and will continue checking every 15 minutes for those properties until the selected number of hours after your regular check-in time to send the guests checking into them your message. For example, let’s say your normal check-in time is at 3:00.  If you select ‘2 hours’ and ‘After’ and have the ‘Housekeeping’ box checked, the system will start checking at 3:00 (which is your normal check-in time) for any properties that have had their status changed to ‘Is Clean’ at 3:00  in the Housekeeping Module and have not already received an email related to the property being cleaned.  All guests checking into those properties will receive the message you composed.  The system will continue checking for new properties that have had their status changed to ‘Is Clean’ every 15 minutes until 5:00 (which is 2 hours after your normal check-in time) and will send any guests checking into the properties that have their status updated to ‘Is Clean’ the message you composed.

 

The type of message you might want to send with these settings would be to apologize for the delay and letting them know their property is now ready to be checked into.


Revision 1.1